Delete Your Account
Sweep the Deck - Account Deletion Request
This action is permanent
Deleting your account will permanently remove all your data, game progress, and statistics. This cannot be undone.
How to Request Account Deletion
- 1
Send an email to our support team
Please email support@sweepthedeck.com with the subject line "Account Deletion Request".
- 2
Include your account information
In your email, please include:
- Your username or account ID
- The email address associated with your account
- Date of account creation (approximate if unknown)
- 3
Verification process
Our team will verify your identity as the account owner. We may request additional information to confirm your identity.
- 4
Confirmation and processing
Once verified, we will process your deletion request within 30 days and send you a confirmation email when completed.
Data Deletion Information
Data that will be permanently deleted:
- Your user profile and account information
- Your game history and statistics
- Your in-app preferences and settings
- Any user-generated content
Data that may be retained:
- Anonymized usage data for analytics purposes
- Purchase records as required by financial regulations (typically 7 years)
- Communications with our support team
- Information required for legal compliance or legitimate business purposes
Retention period:
After account deletion, certain data may be retained in our backup systems for up to 90 days before being permanently removed.
Need Help?
If you have questions about the deletion process or want to explore other options before deleting your account, please contact our support team.